If the team has grown in numbers, but the results remain unchanged (increase in labour costs while financial indicators stagnate), there is a lack of understanding regarding employee activities and how to control them.
By establishing an organizational structure, defining areas of responsibility, implementing KPI/OKR frameworks, and revising HR processes, the following can be achieved:
- Understanding open positions, the need to strengthen or replace a person;
- Developing a hiring plan and budget.
- Forecasting workload surges and staff turnover.
- Identifying individuals suitable for new levels of responsibility.
Analyzing metrics, determining the causes of inefficiency, implementing necessary processes, providing training, replacing employees, and coaching C-level staff will enable:
- Increased efficiency.
- Establishing objective performance evaluation criteria with action plans for improvement.
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