Skills
Boost
HR became one of the tools for solving business challenges, and work directions were synchronized.
Long short short
Goal: to train HR manager in IT recruitment, improve communication skills with the team, and expand the toolkit for organizing corporate events.
The speed and quality of hiring were low, which reflected in the probation period success rate and personnel expenses.
HR issues were primarily handled by managers and project managers.
Lack of understanding on how to
evaluate the effectiveness of events.
HR issues were primarily handled by managers and project managers.
Lack of understanding on how to
evaluate the effectiveness of events.
Before
After
Cost reduction in hiring due to market knowledge, saving managers' resources through thorough initial candidate assessment and responsibility distribution.
Increased team engagement and productivity through event effectiveness evaluations and the ability to test hypotheses.
Context
In an IT company with a headcount of 30+ people, there is one HR manager who handles administrative tasks and event organization. Other HR issues are divided among team leaders and managers and often escalated to the CEO level.
More about the process
1
Creating a development plan
Together with the CEO, we identified a pool of tasks that required HR development, defined evaluation criteria, synchronization frequency, in other words, we formed a development plan.
2
Training process
- We identified motivators, growth areas, and limitations.
- We set tasks, monitored their completion, and provided feedback based on current HR tasks, including training in the recruitment process.
- We conducted a course covering a range of HR tasks: HR tools for team management and solving business challenges. Frequency: 2 meetings per week, each lasting 2 hours.
3
Summarizing interim results
- After 3 months, we evaluated the effectiveness of training and HR's ability to learn: positive dynamics in the development of hard skills and toolset according to the described development plan.
- We evaluated it based on the decrease in the number of errors in each task category. We adapted the training process based on the interim assessment results.
4
Project success evaluation
- Together with the CEO, we summarized the final results in the format of "before/after" in terms of HR directions, tools, metrics, and independent project management.
- We identified the current skill set, tasks that can now be covered, as well as risks.
Results
or why are we satisfied
or why are we satisfied
HR has become one of the tools of the business in solving high-level tasks.
HR manager has learned to think in terms of the company's strategic development.
HR manager has learned to think in terms of the company's strategic development.
- RecruitmentSavings of managers' resources through quality market analysis and candidate evaluation. Hiring that takes into account corporate culture and the overall specifics of the company. Result: reduced time and costs for hiring, decreased recruitment errors, and increased the number of candidates who successfully complete the probationary period.
- Communication with teamRemoval of all HR-related tasks from managers and project managers. Resolution of conflicts, non-monetary motivation, and establishment of communication systems. Result: a unified entry point for all organizational matters, timely decomposition of tasks, and absence of premature escalation. Process control was established.
- Corporate eventsExpansion of the toolkit for conducting and evaluating corporate events. Result: at the end of each event, it was possible to assess its effectiveness and track engagement dynamics on a quarterly basis. The process of event testing was initiated.
- Business thinkingThe development of HR directions was synchronized with the company's goals, and HR resources began to demonstrate effectiveness. The HR manager developed skills in business orientation and result orientation.
Having a similar issue?
Contact us, and we will answer any questions, consider all your ideas, and determine how we can be helpful
We want to work together.
It's fun and effective!
It's fun and effective!
in
touch
get
Nice knowing you
hello@headshearts.co
